Our details 

Carpe Diem Photobooth is partnership owned by Chris Wallace and Paula Thompson, address of 29 Gloucester Avenue, Middlewich CW109QG

Our Products

Our products are all subject to availability, the images on our website are for promotional purposed and may differ slightly from those shown.

Our contract with you

We require a booking form to be completed and returned by email and a non refundable deposit of £50 in order to place the booking.

Once you have filled out the booking form on our website or emailed with respect to your booking requirements, you will receive an email from us acknowledging that we have received your request and will send a booking form over, once this has been completed and returned and deposit paid your Photo Booth will be secured.

Our order process allows you to check and amend any errors before submitting the order. Please take time to read and check your order at each page of the order process. You are solely responsible for providing accurate details with respect to any Booking you make.

Price and Payment

Prices for hire of our Products are clearly stated on our Site in pounds sterling and include VAT. Prices for hire of our Products may change from time to time, but price changes will not affect any Booking which we have confirmed by email.

The full balance of the Booking must be paid 4 weeks prior to the Date along with any extra costs that have been agreed. We will send an email confirming the Date and venue location along with the invoice for the full balance of the Booking. It is your responsibility to ensure these details are correct. If you think any of the details are incorrect in this final confirmation email you must inform us as soon as possible.

Cancellation

If you want to cancel a confirmed Booking, you must do so in writing. Cancellation charges shall be determined by reference to the table below and you must pay the charges within 20 working days of our invoice.

Length of time before the Date

Cancellation charge

  • More than 6 months – no cancellation fee, deposit paid is non refundable.
  • Less than 4 months – 50% of Total Package Price which includes the paid deposit.
  • Less than 1 month – 100% of Total Package Price, which includes the paid deposit.

The date of your event can be changed as long as we have been notified a minimum of 6 months from your Date and as long as the new date requested is available.

We reserve the right to cancel your Booking without liability to you and without any obligation to refund your deposit if:

  • you do not pay us the balance of your Booking by the date due for such payment;
  • we have reasonable grounds to believe that you may not pay us the balance of your Booking by the due date and we have requested you to explain the position and you have not done so satisfactorily;
  • we discover, before you have paid the balance of your Booking, that you have deliberately concealed information, or deliberately given us incorrect information, about your Booking in circumstances where (if you had not done so) it would have been reasonably foreseeable that we would not have accepted your Booking;
  • where any of our employees has received threatening or abusive behaviour from you or anyone attending the event with respect to the Booking;
  • we have reasonable grounds to believe that your behaviour or that of any third party is likely to result in damage to our Product or injury to people.

If we cancel your Booking under any of the circumstances above, the cancellation charges set out in the table above shall apply.

You are fully responsible for any deliberate damage to our Product caused by you or a third party with respect to your Booking.

Venue Access and Location

We must be provided with the full correct address for the chosen venue, and it is your responsibility to ensure this. There must be suitable parking facilities at your chosen venue for the duration of your Booking for reasonable access for both loading and unloading of equipment. We are happy to liaise with your venue if requested to arrange access at the agreed time on the Date, but you must provide a contact number for the venue or an email address.

Hire Period

The hire period for the Booking will be stated on the confirmation email we provide to you. Use of our Product will start at the agreed time and will finish at the agreed time. We will arrive to set up approximately 1.5 hours prior to the specified start time of hire. If you require us to set up earlier than this then you must notify us at least 7 days before the Date. If we set up our Product prior to the agreed start time and the Product is not in use then there will be an additional charge of £60 for each hour the Product is not in use.

If for any instance we are delayed in providing the hired Product due to poor access or venue restrictions the agreed hire period will remain unchanged. If your event starts or runs late, the period of hire will still be for the agreed period, unless we have agreed to provide additional hours as per an addition charge.

Events beyond our Control

We will endeavour to attend any event that you have hired our Product for. Where circumstances make this impossible due to, but not limited to adverse weather conditions, we will contact you as early as possible and a full refund will be made. We reserve the right to cancel any Booking because of adverse weather conditions.

We will always try to arrive at the venue location which you provide for the agreed time. Where circumstances make this difficult due to severe traffic delays or vehicle breakdowns, we will extend the time of the hire so that the hire period is the same with respect to the Booking made by you. If this is not possible we will refund you accordingly the amount of time delayed by and in proportion to the amount paid.

Where you have purchased a guestbook as an additional add-on, it is not our responsibility if any pictures are not placed in the guestbook. Any damage to the guestbook during the event is not our responsibility. All prop boxes purchased as add-ons are set and themed but items may vary.

Emails, Facebook and other social media options require an internet connection and an upload speed of 1MB/ for these options to run effectively. A wired connection is preferable as upload speeds depend on the connection. Emails, Facebook and other social media options can run off a Wi-Fi connection as long as the connection is steady and has the recommended speed of 1MB/s.  Facebook and Twitter are sometimes affected by technical issues and service disruptions, which cannot be predicted. Therefore we cannot be held responsible, if Facebook and Twitter experiences technical difficulties as this beyond our control.

Please note that we use a Facebook application to upload pictures. For each Facebook upload there will be a reference to our company and it is the policy of Facebook to make this reference. Unfortunately the reference cannot be removed from any of the images uploaded to Facebook.

Termination

The terms of this Agreement, other than the sections dealing with our respective rights and obligations, shall survive termination.

Liability 

Our liability if you are a business customer 

We only supply the Products for internal use by your business, and you agree not to use the Product for any re-sale purposes. Nothing in this Agreement limits or excludes our liability for:

  • death or personal injury caused by our negligence; or
  • fraud or fraudulent misrepresentation;

However beyond that we exclude all other liability to the extent permitted at law.

We will under no circumstances whatever be liable to you, whether in contract, negligence, breach of statutory duty, or otherwise, arising under or in connection with the Agreement for:

  • any loss of profits, sales, business, or revenue;
  • loss or corruption of data, information or software;
  • loss of business opportunity;
  • loss of anticipated savings;
  • loss of goodwill; or
  • any indirect or consequential loss.

Our total liability to you in respect of all other losses arising under or in connection with this Agreement, whether in contract, negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the hire price of the Products. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.

Our liability if you are a consumer

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if they were an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the Agreement. We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. Nothing in this Agreement limits or excludes our liability for:

  • death or personal injury caused by our negligence; or
  • fraud or fraudulent misrepresentation;

however beyond that we exclude all other liability to the extent permitted at law.